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These are answers to many of the most common questions we get from job seekers like yourself. If you have additional questions please Contact Us.


Q. Who will be working on my documents and what are their credentials?
All our consultants have worked at recruitment agencies or as human resource professionals. They have made hiring decisions so they know from personal experience what employers need to see in your resume and cover letter. We assign a resume/cover letter expert who has experience in your particular industry/career field.
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Q. How long will it take?
Results are typically emailed to you in about 1 - 2 days. We offer fast turnaround times so you don't have to wait for that perfect job. Click here for  some additional tips for avoiding delays.


Q. How much does it cost?
Please see our pricing page.
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Q. How do you accept payment?
It is important for our customers to get their results delivered quickly so we accept payments online. We accept Visa, Mastercard, American Express & Discover Card payment via PayPal an established and widely-used online credit-card payment/processing service.


Q. What if I am unhappy with the results? Is your work guaranteed?
Yes. Your satisfaction is guaranteed. For 1 month after you receive your results, you may follow up with questions or you may request an additional revision. During this time more detailed explanations of the work done or any additional revisions will be given free of charge. As this is a time consuming service, we cannot offer refund once the work has been done but as mentioned, we will work hard to make further revisions or give further explanations to ensure that you're happy. We feel it is important to get things right the first time, and indeed over the years very few clients have ever asked for any extra revision.


Q. There are many resume writing services on the web. Why should I use ResumeScorecard?
Our consultants have real world hiring experience and so they know what employers need to look for when hiring the best people. We offer personalized high quality results with a fast turnaround time and our pricing is highly aggressive - it is lower than the industry average.
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Q. Can I see a sample of your work?
Absolutely. Click here to see some examples of our work.
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Q. Can I see what past customers say about your service?
Absolutely. Click here to see some of the comments we get.
 

Q. You did some work on my resume in the past and I liked what you did. Now I want to add a couple new things but don't need an entire edit. Can you help?
Absolutely. Click here to see our resume update service for past customers.
 


Have a question that is not answered here? Email us.





Resume Editing
A complete overhaul of your resume with improved formatting, enhanced content, and much more...


Cover Letter Help
Cover Letter Writing done by former executive recruiters and human resources specialists.


Resume Critiques
Get a qualified opinion on how good your resume really is.



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