Terms, Conditions, and Agreement
By purchasing any product and/or
service from ResumeScorecard, you (the customer) agree to the following:
The customer agrees that ResumeScorecard is not responsible for delays caused by the customer's delays in getting necessary information to ResumeScorecard, intermittent unavailability of materials, acts of God, weather, fire, strikes, war, governmental regulations, computer problems (either by ResumeScorecard or Client), e-mail delivery problems, or any other causes beyond the control of ResumeScorecard.
The truthfulness of any information submitted by the customer to ResumeScorecard is the customer’s complete responsibility. ResumeScorecard will not be held accountable for reproducing any inaccurate information that is submitted to us by a customer.
Any illegal action that is pursued
through the use of materials/products prepared by ResumeScorecard is not
ResumeScorecard will not begin work on any
services the customer has ordered from us until their payment has
cleared. Any orders with an incorrect sum of payment received will not
be started on until the entire due payment has been received and
cleared. Any delay in the delivery of a product or service that results
from time needed for payment to clear is not the responsibility or fault
ResumeScorecard makes no guarantee
regarding the amount of time necessary to complete and deliver a product
after the customer makes a purchase. In the vast majority of cases,
customers can expect to receive the results of their completed project
or product(s) within 3 business days of their payment having cleared.
However, due to extreme volumes or other factors, it may take longer.
After making a payment, the customer will be directed to a webpage indicating confirmation that their order was received. ResumeScorecard is not responsible for any technical difficulties the customer may have in displaying this page. The customer also acknowledges that ResumeScorecard is not obliged to make any further confirmations such as by email or telephone.
ResumeScorecard may use any or all of the emails given to it by the customer as a means to communicate and send completed products to the customer.
The customer agrees not to reproduce, duplicate, copy, sell, resell or exploit for any commercial purposes any portion of our service or products.
ResumeScorecard is not liable or responsible for any viruses inadvertently transmitted nor liable for any damages resulting from such transmission. It is the responsibility of users of our services to remain vigilant to prevent transmitting viruses to us and to prevent viruses from coming into contact with their own computers.
ResumeScorecard may make changes in information about price and service details without notice.
ResumeScorecard may suspend or limit service to any customer that is abusive or discourteous towards our staff.
Customers are our top priority so if there
is any problem with the order they should contact us in an appropriate
manner first and we will
do everything we possibly can to fix it. If the customer initiates a
chargeback with their credit card company or PayPal for an order they
placed without attempting to resolve the issue with us first as per our policies, they will be assessed a $25 fee to cover the time and
expense that we have to invest in investigating and proving that they
made the purchase, received services, and failed to make proper efforts
to resolve the problem with our company. Unpaid chargeback fees will be
referred to a collections agency. Chargebacks that appear to be
motivated by fraud (i.e. false claims of non-receipt) will be
immediately referred to law enforcement for investigation and
prosecution. ResumeScorecard will respond appropriately to those
that use a credit card chargeback, PayPal dispute, or some other hostile
remedy as their first choice for problem resolution.
Privacy Commitment - Overview
The only information we collect is contact information and other career related information (career history, educational background, and other relevant information) to prepare career documents, to contact customers if more information is needed, and to send materials back to our customers, and also any information required to receive and process payment from the customer. In addition, from time to time, we offer optional surveys to our clients or website visitors for such purposes as assessing their interests and needs or their perception of our service. The use of the information collected will be explained in in the survey itself.
The only information we collect about you is the
information that you supply to us through enquiry, forms
and any email you send us.
disclose information if we believe in good faith it is appropriate in
order to cooperate in investigations of fraud or other illegal activity,
or to conduct investigations of service disagreements.
We will not include anything in the resumes and other documents we work on that we know or suspect is false.
We will not do any work or make any change that we do not feel is necessary (unless such change is specifically asked for by the client). In other words we will not recommend any change that is not necessary in order to get more orders and we will not do things on the documents just to look like we did a lot in order to justify the price charged. (We try to make the client happy however so if the client has certain preferences and they specifically ask us to make a particular change then we will do so but with an note to them that we do not feel that such change was actually necessary.)